Privacy Policy

1. Introduction

This privacy policy provides you with details of how Pure and Natural Supplies Ltd. (referred to as “we”, “us” or “our” in this privacy policy) collects and processes your personal data.

Pure and Natural Supplies Ltd, Unit 2, Berry SportsMedicine Centre, Adamstown, Enniscorthy, Co Wexford. Y21 A0K8, Ireland.
www.pureandnatural.ie / info@pureandnatural.ie

It is important that the information we hold about you is accurate and up to date. If you would like to make any changes to your personal information, you can do so by going to My Account in the menu.

2. How we use your personal data

Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data.

If you are not happy with any aspect of how we collect and use your data, please do let us know so that we can try to resolve the concern for you - info@pureandnatural.ie. Alternatively, you have the right to report your concern to the Data Protection Commission, the supervisory authority for data protection issues (www.dataprotection.ie).

Marketing communications

You will not receive any marketing communications from us.
We will never share your personal data with any third party for marketing purposes.

3. Disclosures of your personal data

We may have to share your personal data with the parties set out below:

• Payment processors.
• AnPost and our chosen couriers who provide delivery services.
• Revenue & Customs, regulators and other authorities based in Ireland and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
• Service providers who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

4. Data security

We have security measures in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

5. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law, for tax purposes, we have to keep basic information about our customers (including Contact, Identity, Payment and Transaction Data) for seven years. Payment and Transactional Data are held by PayPal and Cardsave WorldPay rather than us. We do not take or retain any financial information on this website, except for invoices.

You can ask us to delete the personal data that we hold about you at any time via My Account - Delete My Data. Please see your legal rights below for further information.

6. Cookie Policy

What Are Cookies?

As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This section describes what information they gather, how we use this information and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however, please be aware that disabling cookies may affect the site’s functionality.

How We Use Cookies

We use cookies for the following reasons:

The Cookies We Set

• Login related cookies
  
  We use cookies when you are logged in. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
  
  
• Site preferences cookies
  
  
• From time to time, we test new features and make subtle changes to the way that the site is delivered. When we are testing new features, these cookies may be used to ensure that you receive a consistent website experience whilst ensuring that we understand which optimisations our users appreciate the most.
  
  

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

7. Your legal rights

Under data protection law, you have the following rights in relation to your personal data:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.

You can see more about these rights at:
www.dataprotection.ie

If you wish to exercise any of the rights set out above, please email us at info@pureandnatural.ie.

We will respond to all requests within one month.